CTFA Certification
Benchmark for Professional Competency Since 2007

CTFA Certification provides the Telecoms & ICT Fraud Management  professional, as well as their managers and constituents with the confidence of knowing that the individual understands what their job is, how to do it in a professional way, and how to add value to the operations of whatever area they are assuring.

Fraud Mgmt  professionals have mastered a vast breadth and depth of subject matter, and understand the many different aspects of risk to the company’s products, customers, partners and transactions and how to mitigate that risk in a cost effective manner. 

Every Company is Different - Every Professional Needs Different Information & Skills


When it comes to Fraud Management, there is always more to learn. But having someone provide focus on the most important areas to make that process as quick and easy as possible is one of the major benefits our programs offer.

16 Classes to Choose From
(Choose any 10 to Certify) 
Intro Telecoms/ICT Fraud (TFI)

The unique role that Fraud Mgmt plays in the Telecoms/ICT industry. Different disciplines, risks & tools applied to voice, data, fiber, kubenetes, cloud, finance & the rest.

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FM Fundamentals (FMF)
Professional Practice of Fraud Mgmt


Standards for the professional practice of Fraud Managment  in Telecoms and ICT. Principles, ethics, best practices and methodologies and how they are applied. 

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FM Controls (FMM)
Intro to Fraud Controls


An overview of the diverse application of controls, best practices and the use of Fraud Mgmt systems to the different ICT Lines of Business. 

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Agile Fraud Mgmt (AMF)
Agile Fraud Mgmt 101


Practicing fraud management in the modern telecoms /ICT environment. Adapting fraud practices to fit in the ICT agile environment. 

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Voice Network Fraud (VNF)

How to protect voice networks

How  telecoms  protects voice traffic from fraud at the network level. How to diagnose frauds at the network level using CDRs, Network Elements and Provisioning controls. 

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Intro to Cyber - Data Network Fraud (DNF)
How to protect data networks


How to protect customers & products at the data network level. An introduction to the principles of cyber security and cyber fraud protection. 

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Physical Network Hacking (PNH)
Physical Cyber Attack Threats


Best practices in understanding, detecting and deterring physical cyber hacks.

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Logical Network Hacking (LNH)
Understanding Logical Cyber Attacks


Best practices in the protection and monitoring logical cyber attacks and how they are managed. 

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Social Engineering Frauds (SCC)
Collusion, Extortion & Customer Cons

Extensive deep dive on the use of social engineering to make frauds happen and methods for detection and deterrence. 

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Interconnect Injection Frauds (ICF)

Fraud Attack via Cyber/Social (Injection Frauds)

Review of the extensive catalog of "injection" type frauds for international traffic and how to detect/deter. 


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Interconnect Bypass Frauds (ICB)
SIM Box, Refile & other Bypass Methods


Extensive review and drill down on the ways that fraudsters bypass your controls (SIMBOX et al). 

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Roaming Frauds (RMF)
Best practices in assuring GSM Roaming Fraud Mgmt

Extensive review of partner frauds, DCH frauds, bypass, tap, IRFS, steering and related frauds.   

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Accounting Fraud Management (AFM)

Protecting and detecting accounting mischief.



Principles of accounting, double entry accounting and accounting controls. Detecting and deterring accounts payable, account recievable, procurement, HR and top line frauds. 

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Fraud Mgmt for MVNO (MVF)
Best Practice in Fraud Protection for MVNO/MNO


Unique fraud vulnerabilties and issues for the MVNO and MNO.  

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Corp Services Fraud (CSF)
Fraud Protection of Corp Cloud, CVPN, MPLS & Corp Svcs Assurance


Fraud protection for corporate services, commercial grade broadband, MPLS, leased lines, corporate clouds, corporate private networks, managed services, cloud services. 

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Fraud Mgmt for Digital Finance (DFF)
FM for mBanking, dFinance and eCommerce


Money laundering, money transfer and mbanking frauds and risks.
Protecting mBanking, agents, banks, partners and electronic funds transfer. Understanding CCSA and PCI DSS. 

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